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Part A - Payment, Goods & Cancellation Policy
Payment is before delivery. No credit is given without prior arrangement. Goods will not be delivered unless payment has been recieved.

The following card types are accepted for online payment: Maestro/Switch, MasterCard, Solo, Visa and Visa Delta. Payable using paypal. For one off purchases your card will be debited at the time you place your order. For Future repeat Pay agreements your card will debited 2 to 4 days before delivery.

Payment can be by cheque, BACS, standing order and online card payments. Cash not accepted.

Unpaid cheques (i.e. bounced or unpaid due to changing your bank) will be charged at £10.00 in addition to the value of the cheque.

Please be aware that due to the perishable nature of our goods we are unable to accept cancellations less than 5 working days before your delivery is due. If you need to cancel within this period please donate your veg to the Cyrenians or a neighbour.

If you are unsatisfied with any of our products xtreme organix will be happy to offer a replacement item, or a discount against your next purchase, which will be credited to your account balance.  Alternatively we can offer a refund.  Due to the perishable nature of fruit and veg, we can only offer replacements or refunds if you notify us on the day of receipt of your purchase.

DELIVERY

NORMALLY WITHIN 24 TO 48 HRS AFTER RECEIPT OF PAYMENT.

Unless prior arrangments have been made.

When ordering please ensure that you leave your postcode as it is important because we use the AA route finder service to HELP! Find you.

In order to maintain freshness we endeavour to deliver produce within 24 -48hrs of ordering.

DELIVERY CHARGES- WE LOOKED CLOSELY AT THE RISING COST OF TRANSPORT AND PETROL PRICES AND TRY TO BALANCE THAT OUT AGAINST THE NEEDS OF OUR CUSTOMERS. AS A RESULT WE HAVE DECIDED TO CHARGE A FLAT RATE OF £3 PER ORDER. (THIS WE BELIEVE IS FARE AND RIGHT).  

Customer help line-Every attempt is made to ensure your experience is A1 Your order is important to us. If for any reason you find a problem with the service. You can contact us on 07527 731 532.

Warranties and Disclaimers
The xtreme organix web site and the content, names, text and images included on it are provided 'AS IS'. While all reasonable care has been taken in the preparation of this website to ensure that the information contained on it is accurate, no warranty or representation of satisfactory quality or fitness for a particular purpose, non-infringement of title, whether express or implied, is given, nor is any warranty or representation given that any information, materials or software downloaded from the website are free from errors, defects, inaccuracy or viruses.

To the extent permitted by applicable laws, no liability is accepted for any direct, indirect or consequential loss or damage resulting from the access to and use of xtreme organix website and the information and materials contained within its pages.

Links to other web sites
This web site contains links to other internet sites and information provided by persons not affiliated with xtreme organix.  Such links are not endorsements or referrals of any products, services or information contained in such web sites, and no information in any such web site has been endorsed or approved hereby.  No claims, promises, or guarantees about the completeness, accuracy, currency, content or quality of information contained in the links to and from this web site are made.  Information provided and opinions expressed by others do not necessarily represent the opinion of xtreme organix.  xtreme organix expressly disclaims any and all liability from the reliance on such information or opinions.

 

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